Terms & Conditions

Acceptance of Terms

Welcome to 3B Dry Fruits & Spices. By accessing, browsing or using this website, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of the website.

Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to the website, server or related systems.
• Interfere with the operation or security of the website.
• Upload or transmit malicious code or harmful content.
• Copy or misuse website content without appropriate authorization.

Products & Product Information

We make reasonable efforts to display product information, descriptions and images as accurately as possible.

However, product images may appear slightly different depending on your device, display settings, lighting and other factors.

Product availability may change without prior notice.

For food products such as dry fruits, nuts and spices, customers are responsible for following the storage and usage instructions provided with the product, where applicable.

Prices & Product Availability

Product prices displayed on the website are subject to change without prior notice.

We may update, modify or discontinue products, prices, offers or promotional information at any time.

While we take reasonable care to maintain accurate pricing information, an obvious pricing or listing error may occasionally occur.

If an order is affected by a significant pricing or product information error, we may contact the customer before processing the order.

Orders

Placing an order through the website or another approved ordering channel constitutes a request to purchase the selected products.

An order may be subject to confirmation and availability.

We reserve the right to decline, cancel or modify an order where reasonably necessary, including in circumstances involving product availability, incorrect pricing, incomplete information or suspected fraudulent activity.

Customer Information

Customers are responsible for providing accurate name, phone number, email address and delivery information when placing an order.

Payments

Where online payment is available, payment may be processed through a third-party payment gateway or payment service provider.

Customers must provide valid payment information when required by the applicable payment provider.

We do not intend to store complete card or banking credentials on our website.

Payment transactions may be subject to the terms and policies of the relevant payment service provider.

Shipping & Delivery

Orders are shipped to eligible delivery locations using available shipping or logistics services.

Delivery time may vary depending on destination, product availability, shipping partner operations, weather, holidays and other circumstances.

Customers should ensure that the delivery address and contact details provided with the order are accurate.

For complete information regarding shipping, delivery issues and returns, please refer to our Shipping & Return Policy.

Returns & Refunds

Returns and refunds are subject to our applicable Shipping & Return Policy.

Since many of our products are food items, return eligibility may be restricted for hygiene and product-safety reasons.

Customers should contact us promptly if they receive a damaged, incorrect or incomplete order.

Order Cancellation

Customers may contact us as soon as possible if they wish to request cancellation of an order.

Cancellation may only be possible before the order has been processed, packed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

Any applicable refund will be handled according to the relevant payment and refund process.

Customer Communication

By providing your contact information, you may be contacted regarding your order, enquiry, delivery, customer support or other service-related matters.

If you voluntarily contact us through WhatsApp, phone, email or other communication channels, the information you provide may be used to respond to your request.

Please refer to our Privacy Policy for information regarding how personal information may be handled.

Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, images, design elements, product descriptions and other materials may belong to or be used by 3B Dry Fruits & Spices.

You may not reproduce, copy, modify, distribute, publish or commercially exploit website content without appropriate authorization.

Product names, logos or third-party trademarks remain the property of their respective owners where applicable.

Limitation of Liability

We make reasonable efforts to keep our website and product information useful and accurate. However, the website and its content may not always be uninterrupted, complete or error-free.

To the extent permitted by applicable law, 3B Dry Fruits & Spices will not be responsible for losses resulting from circumstances beyond our reasonable control, including website interruptions, courier delays, network failures or third-party service interruptions.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products or services shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our products, services, website or applicable legal requirements.

Updated terms will be posted on this page and the "Last Updated" date may be revised accordingly.

Continued use of the website after an update means that you will be subject to the updated terms.

Contact Us

If you have any questions regarding these Terms & Conditions, orders, products or our services, please contact us.